In this episode, Jeremy Thake talks to Ephraim Freed of Freed Employee Experience Consulting, about his experiences deploying advanced digital workplace solutions as a consultant. Ephraim discusses the importance of profile information and expands on his blog post on the strategies around personalization in the digital workplace.

 Ephraim talk about:

• why personalization is critical to a successful intranet
• the challenges organizations face with keeping profile information up-to-date
• what strategies have worked on his digital workplace projects in the past
• how he is continually learning and what resources he uses

Resources

• Emphraim Freed LinkedIn
• Emphraim Freed web site
• James Robertson - Step two
• Sam Marshall - ClearBox
• Intranetizen blog
• Digital Workplace Group blog
• McKinsey Podcasts