How profile information will power the AI of the digital workplace with Ephraim Freed

In this episode, Jeremy Thake talks to Ephraim Freed of Freed Employee Experience Consulting, about his experiences deploying advanced digital workplace solutions as a consultant. Ephraim discusses the importance of profile information and expands on his blog post on the strategies around personalization in the digital workplace.

 Ephraim talk about:

• why personalization is critical to a successful intranet
• the challenges organizations face with keeping profile information up-to-date
• what strategies have worked on his digital workplace projects in the past
• how he is continually learning and what resources he uses

Resources

• Emphraim Freed LinkedIn
• Emphraim Freed web site
• James Robertson - Step two
• Sam Marshall - ClearBox
• Intranetizen blog
• Digital Workplace Group blog
• McKinsey Podcasts